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Archive for February, 2012

Let’s Talk About Excellence in Patient and Health Advocacy

February 26, 2012 2 comments

Patient Advocates, Income Tax Deductions and Guide Dogs

February 20, 2012 Leave a comment

Yes – it’s early in the tax season in the United States.  Some of us have probably already filed our income taxes. Some have piled up those 1099s and W-2s and are mustering up the courage to make an appointment with our tax preparers.  And others are saying, “Please don’t remind me!”

But let’s not forget – it’s tax season for our clients, too, many of whom have accumulated enough medical expenses that they may be asking whether or not they can deduct your health or patient advocacy, navigation or medical billing review services from their taxes.

Good question, right?  Have you ever thought of yourself as someone else’s tax deduction?  (Well – OK – your parents took deductions for you, but….)  That’s what we need to know….  are patient or health advocates’ or navigators’ services deductible from income taxes?

The answer is – maybe, and maybe not.  For 2011 taxes (filed in 2012) there is no real answer, but there are definite possibilities.

 

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This post has moved.  Find it in its new location at:

http://advoconnectionblog.com/2012/02/20/patient-advocates-income-tax-deductions-guide-dogs/

 

When Is Potential Competition the Best Thing That Ever Happened to Your Business?

February 12, 2012 7 comments

One of my favorite restaurants is an Italian place called Dominick’s. The food is always delicious, the pasta, sauces and dishes are homemade (you cannot beat their meatballs!), the wait staff is always friendly and the prices are fair, too.  It’s a family place, with a busy bar and a glass-fronted bakery case with the most sinful-looking desserts. There’s only one Dominick’s, and sometimes it’s so busy that the wait can be well more than an hour. (I’ll bet you have a Dominick’s in your town, too, even if it’s called Antonio’s, Nick’s or Enzo’s – great places to eat!)

Just up the same boulevard as Dominick’s is the Olive Garden.  Of course, the Olive Garden is an Italian restaurant, too.  Even though the food is quite different, it’s also excellent. There are many similarities to Dominick’s; the Olive Garden is a family place, may require a long wait and often sports a busy bar.

But as we all know, the big difference between Dominick’s and the Olive Garden is the difference between the personal and the corporate. There is one and only one Dominick’s.  There are hundreds of Olive Gardens. While you might find very personalized service and delicious food in both restaurants, their approach to their businesses and how they grow their success is very different.  Yet, they co-exist up the street from each very nicely, both serve their customers very well, and both are very successful.

So now you’re wondering what Dominick’s and the Olive Garden have to do with health and patient advocacy, right?

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This post has moved.  Find it in its new location at:

http://advoconnectionblog.com/2012/02/12/when-is-potential-competition-the-best-thing-that-ever-happened-to-your-business/

10 Lessons Patient Advocates and Navigators Can Learn from the Superbowl

February 5, 2012 2 comments

I’ll confess that I’m not a big football fan.  And I’m certainly not a big fan of sports metaphors (which actually drive me crazy in business because I think they are exclusionary – not everyone understands them.)

But I am a fan of learning good business lessons from the experiences we have and the activities that are going on around us.  And the lessons we can pull from the Superbowl are, well… super.  So please forgive the sports metaphors for the moment, and see what you can learn:

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This post has moved.  Find it in its new location at:

http://advoconnectionblog.com/2012/02/05/10-lessons-patient-advocates-and-navigators-can-learn-from-the-superbowl/

Categories: patient advocacy